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Where to Register Complaints Against Businesses in Barcelona?


in Barcelona , Spain by @joutazo 8yr  | 1 comment

Long story short, my friends and I flew with Vueling and they lost our luggage. Theyโ€™ve done nothing so far except ignoring the problem. Theyโ€™ve failed to give us any kind of status on the luggage or offer any kind of compensation. Some of us even had our work laptops in our bags. Itโ€™s been five days with no response. Several times when weโ€™ve contacted them, theyโ€™ve hung up the phone on us. Itโ€™s been a terrible experience, and since we canโ€™t get them to do anything reasonable through their normal customer support channels, Iโ€™d like to escalate it by filing a formal complaint with some sort of government or legal entity that helps hold businesses accountable. The only problem is that I donโ€™t know who to report it to in Barcelona/Spain. I speak good enough Spanish to file a claim, but since I donโ€™t know what that sort of entity is called in Spanish, Iโ€™ve been having trouble finding where to do so.

TL;DR Where can I file consumer complaints against a company with the government or a legal entity in Barcelona or Spain?

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@the_sam 8yr

Hi,

Sorry to hear that you loose your luggages.

It seems that Vueling is having a lot of problem this summer, with late or cancelled flights, etcโ€ฆ

A friend told me that he filled a complaint with Aena, who is the entity in charge of the airports (it was for a delayed flight, but maybe works also for lost luggage) in Spain: https://serviciostelematicos.aena.es/csee/Satellite?c=Page&p=1237542279447&SiteName=AdministracionElectronica&pagename=AdministracionElectronica&cid=1237542279447

Other way is probably to fill an official complaint against Vueling, by filling an 'hoja de reclamacion". By law all businesses in Cataluรฑa needs to handle this form to anyone who ask for it. So the Vueling office should give you one. The form consist of three copies: 1 for you, 1 for the company and 1 for the offical agency in charge of protecting the consumers.

I am not 100% sure how it works (never use it myself so far) but I think that first you fill the form, present it to Vueling and from then they have something like 1 month to give you a solution. If nothing satisfactory is done after this period you can then forward the complaint to the official agency.

If you speak spanish, I would suggest you give a call to the phone number 012 ( Atenciรณn Ciudadana de la Generalitat de Catalunya), which can probably give you more accurate advices.

Some links that may helps:

Good luck for your luggage. I Hope you enjoy your stay in Barcelona despite of this problem !

Cheers,

Sam

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Hey everyone,

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Recommendations for UK/Scotland accountants that understand remote businesses?


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Looking for recommendations for reliable accountants who understand how remote businesses with off-shore freelancers and clients work. Thanks!

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in Valencia , Spain by @charliemartel 5yr 5 years ago  | 0 comments

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Where should I register my company as a digital nomad? Singapore, Hong Kong?


in Singapore by @raphadk 5yr 5 years ago  | 14 comments

Hey guys, hereโ€™s a question Iโ€™ve been asking nomads I meet everywhere, but still havenโ€™t found good information. My startups mostly focus on american and european markets but I donโ€™t have a registered company, nor I live permanently on any of these countries.

I get the cash payments online in paypal (or adsense) and transfer it to Thailand (or Malaysia, or Bali, or Brazil, or wherever Iโ€™m at). The thing isโ€ฆ for low volume living expenses it seems fine, but as I scale the business, Iโ€™m starting to think more and more about fiscal law.

A fellow nomad told me to transfer it to Singapore, Hong Kong or The Virgin Islands, and then use an international credit card anywhere. I donโ€™t know if itโ€™s the best way to optimize thisโ€ฆ any ideas?

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Re-Registering Self Employment to Another Country


by @hello513 5yr 5 years ago  | 5 comments

Hi!
Iโ€™m doing research about how I can register as a self-employed to another country, and I want to ask for some advice.

I have a Hungarian citizenship. I spent the last 4 and a half years abroad. For two years now I have a registered self-employment in Denmark. During this time I have always had an address there even though I was physically there for only half a year. My address was registered at a friendโ€™s place. I want to get rid of my self-employment there due to the language difficulties and high taxes. And here comes the difficult part.
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So I head to Barcelona in a week for the next 4. I am reading some stuff online. I want to wing it and ask around when I get to Barce. But what I see online I may just spend the open three weeks I have in the Canary islands. The year round surfing and reasonable cost of living sounds great especially spending the first three months of 2018 on the beaches in Central America.

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See you in the forum, Ryne

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Hi fellow nomads !
Looking for tax representative offices, logistic solutions and Company incorporation in Netherlands. ?

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Iโ€™m looking for somewhere to spend July in northern Spain. (Not that it matters but June weโ€™re in Paris, August in Porto).

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Has anyone registered a company in Japan as a means to acquiring a visa?


in Japan by @kko 7yr 7 years ago  | 1 comment

Iโ€™ve done reading on this topic but wanted to see if anyone actually had experience doing something like this personally. Iโ€™m thinking of setting up a GK (Godo Kaisha), which is equivalent to an LLC, as a branch of my Delaware-registered corporation for my startup, and granting myself a work visa through this new entity so that I can stay in Japan long-term.

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Looking a for a flat to rent in Barcelona from January for 6 months. Anyone?


in Barcelona , Spain by @aleravanetti 7yr 7 years ago  | 2 comments

Hi guys, as I wrote in the title I am planning to move to Barcelona with my girlfriend starting from January 2017 and I am looking to rent a flat for 6 months, possibly in the Born area, but open also to other neighborhoods. My budget is around โ‚ฌ800 per month. Is anyone looking to rent out something that could fit my request? Any help would be appreciated!

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Can you get an NIE number while working in Spain for a UK company?


in Spain by @sabolmm 7yr 7 years ago  | 1 comment

Has anyone stayed in Barcelona longer than 3 months as a nomad?

I realise UK citizens have to apply for a NIE number if they are staying longer than 3 months in Spain. But can you actually get an NIE number while working in Spain for a UK company?

My company is registered in the UK so I will be remote working from Spain, donโ€™t want to setup as a freelancer or sold trader in Spain as it will only be a temporary pit stop for 3-6 months.

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