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Best SIP/VOIP service for small remote teams?


by @luisplz | 3yr  | 5 comments

Hi everyone,

we are a very small remote german company (3 at the moment) but we are expanding and three new colleagues will be working for us in the upcoming weeks/months. Up until now, we used Skype and my regular mobile phone line for all the intern/support and selling calls but since we will have soon other people working for support and selling too, we need to profesionalice that aspect.

In your opinion and experience, what is the best and more cost efficient VOIP / SIP service that we could use? Thanks!

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@mike_riess1 | 3yr

For places where data is not consistent, Skype seems to handle variable / bad data best. Dialpad offers some business features not in Skype if you need call routing / auto attendant and such. We use Jive + call forwarding to Skype as we need some physical desk phones at our permanent office.

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@luisplz | 3yr

Hi! thank you so much for your answers.

@ajsnewman For internet meetings, we are currently using Skype but we will try Zoom this week. It looks great. We also use Slack for short conversations or 1:1 audio calls.

The topic Iโ€™m currently more interested in right now is how do we organize our support calls from and to our clients .

At the moment, we are only two of us doing this work and since we are both co-founders, we use our current private mobile phones and landlines but of course, as soon as we will have two dedicated employees we need to professionalize this and organize this better. The cost factor is an important one.

@Lori_Miller thanks for the advice. Voicerules looks quite good. I will run some cost calculations to see how much it could cost us. If I understand it correctly, Voicerules offers more or less, the same feautres than Didlogic. I will take a deeper look at it.

Thank you for you inputs and recommendations!

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@lori_miller | 3yr

Hi Luis, we recently switched from Skype to Voicerules for our customer service helpline calls after Skype numbers stopped the facility to record personal greetings. We found the service superior to what was on offer from Skype and our costs are less than they were. However we donโ€™t use it for โ€˜internalโ€™ calls as it were so if most of your calls are Skype to Skype it may work out more expensive for that. They have great customer service too!

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@ajsnewman | 3yr

For video and web conferencing, Zoom is easily the best and free for your needs.

For sales calls, I do not know how this works.

For remote teams, slack is a excellent and free for you too. Itโ€™s best when itโ€™s everyoneโ€™s first port of call and good for managing projects, on-boarding new employees, has plug-ins for deploying code, and so on.

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@freddychanut | 3yr

Exactly the same setup.
@ajsnewman Sales calls work fine to dial in.
Zoom can be a bit cumbersome as you need to install software if you need to present something

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Read and participate in 13,969 discussions on Nomad List

Suggested topics

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Where should I set up my company as a remote worker?


by @beloruchka | 19d 18 days ago | 6 comments

Iโ€™m looking for any recommendations for services or people others have used to get answers on the best place to set up their businesses based on their personal circumstances.

Leaning towards Singapore after a ton of research, but would really like some concrete advice before jumping in.

Appreciate it!

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Bali to focus on attracting remote workers when the island reopens for tourism


by @levelsio | 2mo 1 month ago | 0 comments

When reopening for tourism, Bali says it will focus on attracting remote workers to choose the island as their workplace:

"We will focus on a new pattern of how Bali is not just for leisure, but indeed to work in Bali as well"

thebalisun.com/bali-tourism-will-target-digital-nomads-and-those-who-work-online/

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Any attorneys working remotely?


by @rohitsn | 2mo 1 month ago | 3 comments

Transactional Attorney with a focus on US Immigration. Burnt out doing the law firm thing. Trying to leverage skill to get on this digital nomad tip. Love the traveling experience, hostels, seeing new places, new cocktails etc etc.

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What do you use to work together remotely?


by @artofwarbiz | 4mo 3 months ago | 6 comments

What do you use to work together remotely with your team?

I know Slack, Hipchat and Hall.

Which ones do you guys use and why?

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What have been your biggest challenges working remotely in your team?


by @wanderer | 4mo 3 months ago | 2 comments

My interest in DN lifestyle started when half of our company have been taking 1 month for remote work @ Ko Samui. It was truly cool but we observed quite some communication challenges. Communication seemed just โ€œriskierโ€ when online.

What were your worst situations caused by misunderstanding while communicating online with your teammates? What do you do to avoid misunderstandings?

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App/tool/service for nomads to bring things from another country?


by @brmolin | 10mo 9 months ago | 4 comments

I vaguely remember hearing about such a service before, but Iโ€™m drawing a blank on the name. Basically I left my tablet on a connecting flight in Europe, right before my main flight to Thailand. They have my tablet and are willing to ship it out for me, but people have warned me thereโ€™s a big risk of it getting โ€œlost in the mailโ€ if I ship something expensive like that to Thailand.

Iโ€™m wondering if thereโ€™s a service or community, where I can find a nomad whoโ€™s in Europe/heading to Thailand soon, so I can have it shipped to them in Europe and pay them to ferry it down here for me? I met someone in Budapest a ways back who had built something for this type of use-case, but I canโ€™t remember the name of it. Any help would be appreciated!

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What's the first step now that I can work remotely?


by @mariaplslourdes | 10mo 10 months ago | 4 comments

Hi everyone and nice to e-meet you!
finally, after so long I found a job that allows me to work remotely.
But now? Do you have any practical advice that I can use to approach this new world?
In particular, I have to put my tax situation in order, do you know a good tax advisor from whom I can ask for advice? (Iโ€™m Italian but I live in Franceโ€ฆI donโ€™t know how long it will beโ€ฆ) )
Beyond that, any advice is welcome.
Thank you!
Maria

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Best place to set up a company selling digital services?


by @pras_k | 12mo 11 months ago | 10 comments

Whatโ€™s the best place?
For residency Iโ€™m looking at Portugal and they have the NHR (non habitual resident) program which would exempt dividends from foreign income.
So all Iโ€™m really looking for is the best place to actually start the company.
Biggest factors are of course low taxes and ease of setting up the company plus a business bank account that enables me to receive payments through Stripe.

What I found so far:
Hong Kong
Corporate tax rate of 16.5% (8.25% for the first HK$2 million)
โŠ•/โŠ– offshore income from outside HK is exempt from taxation but itโ€™s not clear whether this can be done in the first year and prorated or if itโ€™s only through filing the offshore exemption claim. This might take two years and requires not income from HK at all. More info on that would be great
โŠ– seems very difficult to get a business bank account
โŠ– necessary services and fees are roughly around โ‚ฌ2000 / year
โŠ– accounting requirements seem to be very strict
โŠ• Doesnโ€™t require local partner
โŠ• Agencies available that seem to handle most of the work

Singapore
Corporate tax rate of 17% (0% on the first S$100k, 8.5% up to S$300k)
โŠ– requires a local director. What are the implications of this?

Malta
Corporate tax rate of 35%
There is the โ€œfull imputation systemโ€ but I donโ€™t really understand it.
"In most cases, the tax refund to the shareholder is 6/7 of the tax paid by the company on profits distributed as dividends. The tax refund rate may be different in the following cases: " This would result in an effective corporate tax of around 5%.
โŠ– European customers would have to pay VAT and Iโ€™d have to deal with that

Cyprus
Corporate tax rate of 12.5% and there seem to be ways to lower this
โŠ– European customers would have to pay VAT and Iโ€™d have to deal with that
โŠ– requires staying in Cyprus for 2 months / year

I find it surprising how much research this requires and how much โ€œit dependsโ€ information is out there when Iโ€™d assume that there are probably thousands of digital nomads who probably have very similar requirements.

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Wich is the better international SIM card for data only service?


by @chelocoach | 1yr 1 year ago | 14 comments

Hi there!

Iโ€™m looking for international sim card services. I looked for other posts, and I know there are other alternatives, but Iโ€™m interested to have an international sim-card with only data plan, just to be used while I get a local one.

Alternatives:

ยฟAny experience using any of these services?
thnx!

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Recommendations for UK/Scotland accountants that understand remote businesses?


by @eduardoyi | 1yr 1 year ago | 1 comment

Looking for recommendations for reliable accountants who understand how remote businesses with off-shore freelancers and clients work. Thanks!

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What's the best CRM/system for managing remote work opportunities?


by @panoramica | 1yr 1 year ago | 3 comments

Iโ€™m currently doing some work through Upwork, but itโ€™s sporadic and Iโ€™m keen to get more active on other platforms like Freelancer, Toptal, CodeMentor, Fiverr etc

Currently Iโ€™m managing leads in a Google sheet. Basically itโ€™s just a list of projects I pitched for, how much I bid, what I did differently from the last pitch/bid, how much time went by before I got a offered a job etc.

Iโ€™m not actively following up anybody, and Iโ€™ve in fact โ€˜lostโ€™ a few jobs where the client was keen, but then disappeared without a trace. I guess I need to keep in touch with those people to ensure that they remain focussed on our agreementโ€ฆ

Iโ€™m also keen to take on more small projects concurrently, without dropping the ball on any of them.

Iโ€™ve done a quick Google and turned up a few names including Salesforce, Zoho, Nutshell, HighRise, Base, Nimble, etc etc. But testing out all these products isnโ€™t all that appealing, so I thought Iโ€™d ask here first :slight_smile:

Ideally Iโ€™d like something that integrates with remote job boards in some way.

Feature list

Iโ€™ve done some research and currently have this feature list:

Proposal building & tracking

  • Compile proposals from snippets - technologies, past projects
  • Quickly pull together a realistic/client friendly quote
  • Test and measure different approaches
  • Beat proposal deadlines while maintaining quality
  • Fine tune pitch material to bid more quickly and win more work โ€“ templates
  • Store history about past projects involving common needs and technological solutions
  • Learn which proposal content is working, and which is not

Lead generation and client management (CRM)

  • store info about regular clients
  • track remote projects which Iโ€™ve pitched for
  • Remote Job Board integration
  • search multiple job sites for keywords
  • track projects across multiple remote platforms โ€“ API integration / message alert/response

Project Management & Scheduling

  • Break projects down into granular tasks
  • Gantt chart to visualise overlapping jobs
  • Calendar to schedule daily work, deadlines, R&D
  • follow up, plan and schedule future work now, rather than once current work has dried up
  • offline reminders via a dedicated Android app
  • time tracking โ€“ to get an idea of true cost, to flag issues to client
  • BitBucket integration

Billing

  • Integration with Xero
  • tracking status of payments, actual payment date vs expected payment clearance date

Marketing

  • Get repeat business
  • Build Word Of Mouth
  • Proactive lead generation
  • Publish proposals as case studies

Cheers,
Dan

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Is there a US bank for easily creating new business checking accounts remotely?

 

by @tylertringas | 2yr 1 year ago | 23 comments

Every accountant is going to tell you that you really should be keeping separate accounts for all your businesses and even projects that may one day become businesses. But in my experience setting up a new account associated with an actual business entity is a pretty annoying process involving an in-person visit to a bank branch, proof of residence in that branchโ€™s region, etc. Has anybody seen a bank that letโ€™s you easily create a simple business checking account online and more importantly that would let you add additional accounts and transfer funds between them?

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Remote worker in Amsterdam: taxes and legal status?


in Amsterdam, Netherlands by @think | 2yr 1 year ago | 1 comment

Hi all,

I am moving to Amsterdam in January and looking for advice regarding legal status.

I work for a small French company. They agreed to let me move to Amsterdam as a remote worker starting January. :v:

However, they have no business entity and no employee in the Netherlands, so we have no idea how to set up the whole thing legally speaking. Should I remain an employee of the French entity, should I charge them as a consultant/contractor?

Of course, I am looking for a solution that is both simple and with minimum taxes :stuck_out_tongue_closed_eyes:

Thank you for your help!!
Steph

PS: If you can recommend a good accountant that is competent on the topic, I an happy to pay for the service too!

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Where can I go for remote working while surrounded by nature (ocean waves, mountain, etc)


by @nish81 | 2yr 1 year ago | 7 comments

I have this dream scenario in my head, and Iโ€™ve searched for a while without figuring out how I might best achieve it. I donโ€™t need many places, just one or two that I can go back to over and over again. I want to be working on my laptop while being surrounded by nature; for example a place right on the ocean where I can hear the waves crashing and look up and see them, then look back down and go back to work (but it would have to be very close by to achieve this feeling, not a distant sea view).

In itself this might not be so hard but my total list of requirements makes it difficult:

  • Fast internet: at least 20Mbps down with ethernet connection possible.
  • Very close to emergency medical services: so not in the middle of nowhere, and ideally in/very close to a decent size town (I have some medical issues)
  • Not more than ยฃ70/night to stay
  • It doesnโ€™t have to be a residence: it can also be a coworking space that meets all these requirements, and I can stay somewhere else and work at this space

So far I thought of Las Palmas de Gran Canaria: there seem to be some flats with a nice ocean view, although Iโ€™m not sure how close to the ocean they can get. And maybe also Valencia?

Anyway, Iโ€™m not sure if anybody else has had this kind of dream as well. But I would very much appreciate any tips for places I can check out :slight_smile:

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Does anyone plan on applying to the Vermont $10,000 remote work incentive?


by @wagmanben | 2yr 2 years ago | 5 comments

https://finance.yahoo.com/news/vermont-pay-10-000-move-110056645.html

Hello All,
Saw Vermont rolled out an incentive to get more remote workers to live there, Does anyone plan on applying and If so why? Reason Iโ€™m asking is I work for an organization in Tulsa, Ok that wants to also bring in Nomads, and would love to hear your thoughts on what such a plan should look like

Any help would be Awesome!
Ben

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Teaching Music Remotely


by @barrittrebecca | 2yr 2 years ago | 0 comments

Hello! Does anyone have experience teaching music remotely via Skype or another form of Video Chat?

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Whatโ€™s a good European call & SMS forwarding service?


by @adrienbetweets | 2yr 2 years ago | 5 comments

Hi all

What do you guys use for receiving both sms & calls on a European phone number?

Iโ€™d like to have a phone number that does not change for at least 1 or 2 years.

I did my homework & found this thread but itโ€™s only about US services so I donโ€™t think itโ€™s relevant: Whatโ€™s a good US call and SMS forwarding service?
Also, I looked into Google Hangout but it doesnโ€™t support European phone numbers.

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Are most digital nomads self employed or remote employees?


by @kfitzgerrell | 2yr 2 years ago | 2 comments

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Places in Central or South America with a beach for remote working


by @mcdime | 2yr 2 years ago | 5 comments

Im looking to make my first venture into nomad living this September and keep leaning back towards Bocas del Toro.

Does anyone have experience setting up shop there? Iโ€™m open to other warm weather surf towns as well

Starting a SaaS company that assists the operation of service based industries so being near some other SaaS people would be wonderful. (First time starting a tech company)

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What's a good US call and SMS forwarding service?


by @vong | 2yr 2 years ago | 12 comments

Hi all,

What do you guys use for call and sms forwarding?

Currently I have a Skype US number that forwards to my local phone number. However, it canโ€™t receive SMSโ€™es so thatโ€™s a huge dealbreaker.

Thereโ€™s RingCentral - but that starts at $29/month which is rather pricey.

Any suggestions? Iโ€™d just like to be able to call and text like Iโ€™m still in the US (when Iโ€™m not). Thanks in advance!

Sarah

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